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Patton's Jazz Fest To Go 2020 - Curbside Service!

We wanted to offer everyone a taste of Patton's Jazz Fest Staples even if the actual festival had to be cancelled! We'll be offering curbside service for our inconic Jazz Fest Staples! All orders must be placed through email: JazzFestToGo2020@pattons.com We strongly encourage you to place an order so that we can properly prepare for the day!

Patton’s Caterers – Jazz Fest 2020 To-Go! – Frequently Asked Questions (FAQ)

 

1.     Will your employees be taking any precautions?

a.     Absolutely! We are organizing this so that every patron can remain in their car with minimal contact with any employee. We will also be implementing social distancing between our employees.

Our service will be focused on safety. We will be as efficient as possible, while ensuring the health and well-being of all our employees and patrons.

 Every employee will be wearing face coverings and gloves, and practicing frequent hand washing in between! Cashiers will not be interacting with food items; food handlers will not be interacting with payments or customers. We’ll be releasing more information on the layout and flow soon!

 

2.     Where is this happening?

a.     At our venue - 127 Cleveland Avenue, Slidell LA 70458. You’ll pull into our driveway from William Tell Street, which is our side street. Signs and staff will direct you from there.

 

3.     When is this happening?

a.     Friday, April 24, 2020 from 10:00a – 4:00p* due to demand, hours have increased!

b.     Saturday, April 25, 2020 from 10:00a – 4:00p* due to demand, hours have increased!

c.     Thursday, April 30, 2020 from 10:00a – 4:00p

d.    Friday, May 1, 2020 from 10:00a – 4:00p

e.     Saturday, May 2, 2020 from 10:00a – 4:00p


4.     What are you selling?

a.     Crawfish Beignets – five beignets to an order.

b.     Oyster Patties – one per order.

c.     Crawfish Sacks – one per order.

d.    Combo Plates – one sack, one oyster patty, and 3 beignets.

 

5.     Are you delivering?

a.     Not at this time. Should this change, we would announce it on our Facebook page, but we are not anticipating delivery.

 

6.     How much does everything cost?

a.     If you’re paying with cash, single items are $5.00, combo plates are $13.00

b.     If you’re paying by credit card, single items are $5.20 and combo plates are $13.52 – this represents the 4% processing fee on cards.

c.     Tax is already included in the base prices.

 

7.     Do I pre-pay?

a.     No, we are taking payment on site. We’ll be accepting cash and cards. If possible, please have exact change in cash. The prices are listed above 😊. We will be setting this up so that there is minimal, if any, contact between patron and employee.

 

8.     Can I pay by Venmo?

a.     Unfortunately, Venmo isn’t an option right now. It is not free for businesses and has processing fees associated with it as well. We will be using our current credit card system.

 

9.     Do I have to pre-order?

a.     Due to the wonderful responses we’ve received, we strongly recommend pre-ordering at this time. Send an email to JazzFestToGo2020@pattons.com with your name, order, time + day of pickup, and a phone number just in case.

 

10.  Does pre-ordering mean I skip the line?

a.     No, pre-ordering helps us with an idea of the demand for any certain time. When you pull in and check in, we’ll begin putting your order together so that you’re getting the freshest plate available!

 

11.  Can I make a substitution to the combo?

a.     Due to the volume of orders, and our desire to make the experience as efficient as possible, we are not able to allow substitutions to the combo. Thank you for understanding, we appreciate you!

 

12.  Will you run out?

a.     We hope not! That’s why we’re asking for pre-orders at this time! Send those orders in!!!

 

13.  Is all of this set in stone?

a.     Is anything these days? 😊 No, things could change but this is the best available information at this time [4/22/20 at 10:00 AM].

b.     If anything changes, we’ll be posting updates to our Facebook page to make sure everyone is up to date!

 

Still have questions? Email JazzFestToGo2020@pattons.com and we’ll do our very best to respond in a timely fashion to any and all questions you many have!